Wednesday, October 15, 2008
Orentation
We are going to the Albany Marriott hotel for an internship trying to do as many hours as we can get. This lodging management internship will help us learn what the basic operations are for each department in the hospitality industry. The speaker Jennifer used get to know you games and a video that helps us see what there task is and show us what their “Enjoy Your Stay” is. In the beginning of the orientation in salon D we started out doing get to know you games like human bingo and we filled out a sheet about our self so the manager can get to know us, they gave us a time card, name badge and the BASIC card, then we watched a power point presentation. Some of the neat facts about the hotel and who created it and what kinds of Marriott hotels there and then watched a quick video about the hotel and what each department does, we went to the orientation because if you were just a regular employee you would go and spend 8hrs there learning and seeing things about the hotel that makes them the best and with this orientation you get to meet the main people that you would be seeing on the day/s that you go to the Marriott and if you get to know them before you start and they get to know you before you start there is a little bit more communication between the parties. The results of going to this orientation meeting was that I got to meet, Christy the manager of banquets, Debra, food and beverage manager, Christy reports to her. Robin the controller, works in the front office area and is like an account, Carl the executive chef also reports to Debra, Steve the director of sales the one who helps bring the revenue, Michael works as front office manager and is the first and last person to see the guest, and reports to robin. Don who is in charge of the restaurant, restaurant manager reports to Debra, and then there was Tara who is executive assistant to Tom and Jen she also helps in payroll, the managers of all the departments’ reports to Jen and Tom. With going to the Marriott I got to meet all of these people and learn and interesting fact about the Marriott which was that the Marriott was founded by the same people who started the A&W root beer Company there names were Alice and Willard Marriott.
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